Privacy Policy

Privacy Policy

At Zulekha, we are committed to protecting the privacy and personal information of our website/app users. This Privacy Policy explains how we collect, use, and safeguard your information. By accessing or using our website/app, you agree to the terms outlined in this policy.

1. Information Collection:

a. Personal Information: We may collect personal information from you when you voluntarily provide it to us, such as when you create an account, place an order, subscribe to our newsletter, or contact our customer support. This may include your name, email address, phone number, shipping address, and payment details.

b. Automatically Collected Information: We may collect certain information automatically when you visit our website/app, including your IP address, device type, browser information, and browsing behavior. This information helps us analyze trends, improve our services, and enhance your user experience.

2. Information Collection Methods:

a. Directly from You: We collect personal information that you provide to us through forms, account registration, or when you interact with our website/app.

b. Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our website/app. These technologies help us personalize your experience, analyze site/app traffic, and understand user preferences.

3. Use of Collected Information:

a. Personalization and Service Improvement: We may use your personal information to personalize your experience, process orders, provide customer support, and improve our products and services.

b. Communication: We may use your contact information to send you important updates, promotional offers, newsletters, and other relevant communications. You can opt out of these communications at any time.

c. Legal Compliance: We may process and disclose your information to comply with legal obligations, enforce our terms of service, protect our rights, or respond to lawful requests from public authorities.

4. Information Security:

a. Data Protection Measures: We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no data transmission over the internet or storage system is completely secure.

b. Retention Period: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Information Sharing:

a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing partners. These third parties are obligated to maintain the confidentiality and security of your information.

b. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests from government authorities or other third parties.

6. Your Choices and Rights:

a. Opt-Out: You have the right to opt out of receiving promotional communications from us. You can do so by following the instructions provided in our communications or by contacting us directly.

b. Access and Rectification: You have the right to access, correct, or update your personal information held by us. If you wish to exercise these rights, please contact us using the information provided below.

7. Third-Party Links:

Our website/app may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

8. Updates to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website/app. Your continued use of our services after any modifications indicate your acceptance of the updated Privacy Policy.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following details:

• Company Name: Zulekha
• Address: No. 1, Noorani Park, Near Makhdum Society, Asharafnagar Kasba, Himmatnagar – 383001, Dist. Sabarkantha, Gujarat
• Email: info@zulekha.co.in
• Phone: Perfume Related Query: +91 7990929117

Thank you for trusting us with your personal information. We are committed to protecting your privacy and ensuring the security of your data.

Effective Date: 01 July 2023